HIGH QUALITY CALL CENTER FOR YOUR PREMIUM NUMBER
When operating services by telephone (e.g. service hotlines) high quality of your call center is mandatory. This human interface might be one of the most important and visible unique selling propositions of your company when interacting with your clients.
KWAK Telecom offers B2B call-center-services for its clients to improve the quality of service and the average call duration. When you are promoting a service for a premium rate number it makes a deep impact if the caller stays in line for one minute or two minutes. Because with the same advertising effort you can double your turnover.
KWAK Telecom offers Call Center services in:
WE OFFER FOLLOWING SERVICES:
Service Hotlines for Products and Services
Due to its long experience in the field of premium rate number business KWAK Telecom knows exactly about the key performance indicators of a great Call Center: Friendly and competent agents that talk to the client in mother tongue, great holding times of calls to increase the turnover and customer satisfaction and a good conversion rate when it’s about promoting and selling goods and services!