HIGH QUALITY CALL CENTER FOR YOUR PREMIUM NUMBER
B2B CALL CENTER SERVICES
When offering services by telephone (e.g. service hotlines) a quality call center is an absolute must. This human interface is one of your company’s most important and visible unique selling propositions when interacting with your customers.
kwak Telecom offers our clients B2B call center services to improve their level of quality and their average call duration. When you promote a service for a premium rate number it makes a big impact if the caller stays on the line for one minute or for two minutes. Because with the same advertising effort you can double your turnover.
kwak Telecom offers call center services in:
WE OFFER THE FOLLOWING SERVICES:
Service hotlines for products and services
Thanks to its long experience in the Premium Rate Number business kwak Telecom knows everything about the key performance indicators of a great call center: Friendly and competent agents that speak to the customer in their mother tongue, great call holding times to increase turnover and customer satisfaction and what constitutes a good conversion rate when promoting and selling goods and services!